Welcome to the Northeastern University Online Blackboard Support Center.

This site is designed to provide a variety of support channels; all of which are available 24 hours per day.

  • Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
  • Submit a TicketSubmit a trouble ticket to our service representative.
  • Live ChatHave a Live Chat with a service representative over the web.
  • Call UsYou may call us 24/7 at 855-836-3520.

Blackboard Email Maintenance: Friday, January 30, 12 AM to 6 AM EST
On January 30, 2015 from 12 AM to 6 AM (Eastern), Blackboard will be conducting maintenance at their datacenter which may disrupt the sending of email from within Blackboard. Please note that this includes messages sent via the "Send Email" tool, as well as automated messages, such as course announcements and discussion board subscription updates.
We do not recommend attempting to send email from within the NU Online Blackboard site during this maintenance window.

Blank Notifications Known Issue
Some users may find a blank "Updates" page via My Blackboard. Please see this support article for further information, and for details about alternate areas where you may view your current updates. Blackboard has been made aware of this issue and is working on addressing this error.

  1. Important Links
  2. Northeastern University Online Blackboard
  3. Password Reset
  4. myNEU Portal

Northeastern University

  1. My Recent Topics
  2. You do not currently have any "My Recent Topic" information. You will see your most recent viewed topics when you begin to browse the Knowledgebase