Welcome to the Northeastern University Online Blackboard Support Center.

This site is designed to provide a variety of support channels; all of which are available 24 hours per day.

  • Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
  • Submit a TicketSubmit a trouble ticket to our service representative.
  • Live ChatHave a Live Chat with a service representative over the web.
  • Call UsYou may call us 24/7 at 855-836-3520.

Blackboard Maintenance - Saturday, July 4, 12AM - 6AM EDT
Blackboard Managed Hosting will complete minor back-end maintenance for NU Online Blackboard on Saturday, July 4, 2015 between 12:00 AM and 6:00 AM EDT. During this time, there may be a brief interruption in access to NU Online.
We do not recommend attempting to complete exams, quizzes, or lengthy discussion board posts during this time, even when the system is available, as you may lose work when attempting to submit.

VoiceThread Maintenance - Saturday, July 4, 12AM - 8AM EDT
VoiceThread will be unavailable from 12:00 AM to 2:00 AM EDT, and service will be available but slow from 2:00 AM to 8:00 AM EDT.

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